I came to this dealership to look at the used Hyundai Sonata Hybrid. As I walked in I saw a very familiar face that I haven’t seen for years and she turned out to be my good friend from 12 years ago. She didn’t help me this first time. Juan C helped us out and we just weren’t able to come to an agreement for a vehicle so we left. Circumstances for myself and money had changed so I set up another appointment to go back to Mark Kia to look at a different car which ended up being a used Kia Optima Hybrid. They worked with me to give me the numbers I was asking for and it was a fairly smooth process. They even let me take the vehicle to get it checked out by my own mechanic. They accommodate you (and your kids) the best they can while you wait there. I unfortunately had to be there on a Saturday night where it was super busy. So it did take a good while to get back into finance but once I was back there, a different Juan got me all taken care of super fast and gave me a great deal. I do recommend this dealership especially for NEW cars 😉 During the signing process of the paper I did with my sales girl, Kelsey Conde, any questions I had or concerns I had, she answered right away and was very knowledgeable! As a first time car buyer, that attribute in a sales person is VERY important because being new, you want to make sure you’re not getting screwed over. Come to Mark Kia! 🙂
The entire experience we pleasant, professional and enjoyable. The vehicle was exactly what we were looking for. Both our sales and finance persons were very good to deal with.
maricella was great! Process was as long as it normally is at a dealership. I did have to wait for them to clean up the car before I took it home, that took an hour or more.
I went in for a recall they said it was done I didn’t recall the last time I went in was for a new battery they didn’t say it was fixed they said to call and make a appt it would take 4 hours I was there yesterday for an hour only to find out they said the recall was done I’m very unsure and unclear I’m going out of town so I hope nothing happens ehikr I’m on the road with my family
The service staff at this dealership is just top-notch. They're friendly, knowledgeable, and work quickly.
Had a great experience. Worked with me on pricing to bring the vehicle into my budget.
Love it took close to two hours but thankfully they had a shuttle service to take me and kids to fashion square, 45k inspection oil change and tire rotation. Car is awesome service is amazing
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